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Triumph motorcycles Hinckley factory 2 )

cONTACT US

Address and general enquiries:

Triumph Motorcycles, 
Normandy Way, 
Hinckley, LE10 3BZ
+44 (0)1455 251700

Please use the above address for general enquiries.

Contacting customer service:

Hours: Monday - Friday 8:30am to 5:00pm
Call: +44 (0)1455 251700
Email: after.sales@triumph.co.uk

To speak with a Triumph Motorcycles customer service representative:

Parts, clothing and accessories:

For Parts, Clothing & Accessories please contact your authorized Triumph Dealer.

Find yours through the dealer locator below.

Become a dealer:

Please email dealer.development@triumph.co.uk  to be contacted by a member of the Dealer Development team at Triumph UK & Ireland.

Press inquiries:

For press enquiries relating to the UK and Ireland only please contact Performance Communications on triumph@performancecomms.com with a subject line of 'Triumph Website Enquiry'.

Technical assistance or warranty:

In the first instance we ask that you contact your authorised Triumph dealer directly. If you have done this and your dealer has not been able to help you, please email after.sales@triumph.co.uk with a detailed description of the problem. Also include the last 6 digits of your motorcycle Vehicle Identification Number (VIN) and the name of the dealer you have visited. Please be aware that no action can be taken regarding the motorcycle warranty until your motorcycle has been inspected by an authorised Triumph dealership.

Buy With Confidence Programme

Your Triumph motorcycle is designed to provide you with miles of enjoyable riding. However, should you wish to make a customer complaint you should first contact your dealer in writing. If your dissatisfied with their resolution, please contact after.sales@triumph.co.uk.

If you still feel you haven't had your complaint resolved, Triumph are part of the MCIA's Buy With Confidence Programme, developed to give customers piece of mind when purchasing a new motorcycle. You may decide to refer your complaint to the National Conciliation Service (NCS) who are certified by CTSI to offer Alternative Dispute Resolution (ADR). NCS are independent and impartial and the ADR services offered are free of charge. For more information please visit their website.